Order Readiness & Coordination Specialist

Graham Personnel Services; Greensboro (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

Graham Personnel Services in the United States (Greensboro, NC) is seeking an Order Intake Coordinator to manage the intake, review, and release of customer orders into Operations. This role ensures orders are complete, accurate, properly prioritized, and ready for production planning.

The position reports to the Director of Operations and requires 1–2 years of relevant experience, strong communication, and proficiency with Microsoft Office.

Qualifications

• High School diploma or GED, 1–2 years of relevant experience, or an equivalent combination of education and experience.
• Experience in logistics, distribution, customer service, or operations preferred.
• Strong communication and organizational skills.
• Attention to detail, follow-through, and accountability.
• Manage competing priorities with urgency in a fast-paced environment.
• Strong problem-solving skills.
• Proficiency with Microsoft Office applications.
• Customer service and communication skills.

Responsibilities

• Receive and review incoming customer orders.
• Verify quantities, product information, required dates, shipping details, and other order requirements.
• Identify and resolve missing, inaccurate, or conflicting information.
• Ensure orders are complete before releasing them to Operations.
• Prioritize orders based on customer requirements and required completion dates.
• Coordinate order readiness with Project Management, Integration Planning, Warehouse, and Shipping.
• Communicate order changes, holds, cancellations, and priority requests.
• Maintain accurate order information in applicable systems and trackers.
• Escalate issues that could impact production or customer commitments.
• Support reporting of order volume, status, exceptions, and upcoming workload.
• Other duties as assigned by management.

Skills

Strong communication

Attention to detail

Organizational skills

Problem-solving

Time management

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Graham Personnel Services in the United States (Greensboro, NC) is seeking an Order Intake Coordinator to manage the intake, review, and release of customer orders into Operations. This role ensures orders are complete, accurate, properly prioritized, and ready for production planning.

The position reports to the Director of Operations and requires 1–2 years of relevant experience, strong communication, and proficiency with Microsoft Office.