Order Intake & Readiness Specialist

DecisionPoint Technologies, Inc.; Greensboro (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

DecisionPoint Technologies, Inc. is seeking an Order Intake Coordinator in Greensboro, NC to manage intake, review, and release of customer orders into Operations. You will ensure orders are complete, accurate, and properly prioritized before production planning.

The role requires strong communication, attention to detail, and the ability to juggle multiple requests in a fast-paced environment. You will coordinate with Project Management, Warehouse, and Shipping to keep orders on track and

Qualifications

• High School diploma or GED with 1–2 years in logistics or operations.
• Experience in logistics, distribution, customer service, or operations preferred.
• Strong communication and organizational skills.
• Excellent attention to detail and follow-through.
• Ability to manage multiple requests in a fast-paced environment.
• Proficiency with Microsoft Office applications.

Responsibilities

• Receive and review incoming customer orders.
• Verify quantities, product information, required dates, shipping details.
• Identify and resolve missing, inaccurate, or conflicting information.
• Ensure orders are complete before releasing them to Operations.
• Prioritize orders based on customer requirements and due dates.
• Coordinate order readiness with Project Management, Integration Planning, Warehouse, and Shipping.
• Communicate order changes, holds, cancellations, and priority requests.
• Maintain accurate order information in applicable systems and trackers.
• Escalate issues that could impact production or customer commitments.
• Support reporting of order volume, status, and upcoming workload.
• Other duties as assigned by management.

Skills

Customer Service

Communication

Organization

Attention to Detail

Follow-Through

Problem Solving

Sense of Urgency

Accountability

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

DecisionPoint Technologies, Inc. is seeking an Order Intake Coordinator in Greensboro, NC to manage intake, review, and release of customer orders into Operations. You will ensure orders are complete, accurate, and properly prioritized before production planning.

The role requires strong communication, attention to detail, and the ability to juggle multiple requests in a fast-paced environment. You will coordinate with Project Management, Warehouse, and Shipping to keep orders on track and