Clinical Operations & Client Services Coordinator

Graham Personnel Services; Greensboro (NC); On-site; USD 28,000 - 30,000; Full time

Job summary

Graham Personnel Services is seeking a motivated Clinical Operations & Office Coordinator in Greensboro, NC to manage day-to-day office operations and interact directly with clients. The role includes initial 90-day training on clinical testing procedures, compliance, systems, and services, expanding responsibilities for client accounts and business relationships as training progresses.

Responsibilities include coordinating office operations, collecting specimens after training, maintaining

Qualifications

• High motivation and willingness to take ownership of responsibilities.
• Strong organizational skills and attention to detail.
• Professional communication and customer service skills.
• Comfortable working directly with business clients.
• Able to learn detailed procedures and compliance requirements.
• Willing to handle confidential information and work independently.

Responsibilities

• Assist with day-to-day operations of the clinical testing office.
• Perform specimen collections after training and certification as needed.
• Complete chain-of-custody paperwork and prepare specimens for shipment.
• Learn and follow DOT and other workplace testing requirements.
• Maintain an organized, clean, fully stocked testing facility.
• Coordinate scheduled and occasional after-hours testing needs.
• Assist with mobile/on-site testing at client locations.
• Maintain accurate client files, contacts, pricing, and testing requirements.

Skills

Organizational skills

Professional communication

Customer service

Attention to detail

Independent worker

After-hours availability

Ownership

Job description

Graham Personnel Services is seeking a motivated Clinical Operations & Office Coordinator in Greensboro, NC to manage day-to-day office operations and interact directly with clients. The role includes initial 90-day training on clinical testing procedures, compliance, systems, and services, expanding responsibilities for client accounts and business relationships as training progresses.

Responsibilities include coordinating office operations, collecting specimens after training, maintaining