Order Processing Technician I — Precision & Problem-Solving

ASSA ABLOY Opening Solutions Americas; Mason City (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Salary

Paid Holidays

Health Insurance

401(k) Program

Tuition Reimbursement

Gym reimbursement

On-site Health Clinic

Employee Assistance Program

Job summary

Curries, an ASSA ABLOY company, is expanding its Order Management team in Mason City, IA. The role processes complex customer orders, interprets product specs, and prepares manufacturing drawings to ensure accurate fabrication.

As a technical expert, you will resolve application issues, communicate with customers, and support manufacturing teams in a fast-paced setting. Overtime may be required.

Qualifications

• High School Diploma or GED; Bachelor's preferred.
• Associates degree or technical trade school in CAD/Math preferred.
• Experience in Door/Building Materials/Hollow Metal desirable.
• Knowledge of algebra and geometry.
• AutoCAD detailing experience preferred.
• Blueprints/readings skills required.
• Proficient with Word, Excel and email.

Responsibilities

• Process customer orders with high accuracy from basic to highly configured.
• Interpret hardware templates and prepare detailed drawings for manufacturing.
• Create/revise drawings from customer plans with accurate dimensions.
• Research and resolve engineering issues before fabrication.
• Communicate discrepancies and changes using established protocol.
• Provide technical product support to manufacturing and customers.
• Work well in a team; occasional overtime may be required.
• Maintain a safe, compliant work environment per policy.

Skills

Analytical thinking

Problem-solving

Communication

Detail oriented

Blueprint reading

Education

Bachelor's degree in Math/Engineering/Business

Associates degree or technical trade school

Tools

AutoCAD

Job description

Curries, an ASSA ABLOY company, is expanding its Order Management team in Mason City, IA. The role processes complex customer orders, interprets product specs, and prepares manufacturing drawings to ensure accurate fabrication.

As a technical expert, you will resolve application issues, communicate with customers, and support manufacturing teams in a fast-paced setting. Overtime may be required.