Order Processing Team Technician I

ASSA ABLOY Opening Solutions Americas; Mason City (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Salary

Paid Holidays

Health Insurance

401(k) Program

Tuition Reimbursement

Gym reimbursement

On-site Health Clinic

Employee Assistance Program

Job summary

Curries, an ASSA ABLOY company, is expanding its Order Management team in Mason City, IA. The role processes complex customer orders, interprets product specs, and prepares manufacturing drawings to ensure accurate fabrication.

As a technical expert, you will resolve application issues, communicate with customers, and support manufacturing teams in a fast-paced setting. Overtime may be required.

Qualifications

• High School Diploma or GED; Bachelor's preferred.
• Associates degree or technical trade school in CAD/Math preferred.
• Experience in Door/Building Materials/Hollow Metal desirable.
• Knowledge of algebra and geometry.
• AutoCAD detailing experience preferred.
• Blueprints/readings skills required.
• Proficient with Word, Excel and email.

Responsibilities

• Process customer orders with high accuracy from basic to highly configured.
• Interpret hardware templates and prepare detailed drawings for manufacturing.
• Create/revise drawings from customer plans with accurate dimensions.
• Research and resolve engineering issues before fabrication.
• Communicate discrepancies and changes using established protocol.
• Provide technical product support to manufacturing and customers.
• Work well in a team; occasional overtime may be required.
• Maintain a safe, compliant work environment per policy.

Skills

Analytical thinking

Problem-solving

Communication

Detail oriented

Blueprint reading

Education

Bachelor's degree in Math/Engineering/Business

Associates degree or technical trade school

Tools

AutoCAD

Job description

Do you possess excellent analytical and problem-solving skills? Do you consider yourself to be a customer-centric professional? Do you feel that you are extremely detail-oriented? Are you looking for a job opportunity where you feel as though you have a voice and can truly see the impact of your efforts?

If you answered yes to these questions, we should talk!

Curries (an ASSA ABLOY company) is expanding their Order Management Teams and is hiring an Order Processing Technician. This role will be based out of our manufacturing facility located in Mason City, IA.

We are growing and there has never been a more exciting time to join us!

Come see who we are at: https://www.assaabloy.com/group/en/about-us

What would you do as our Order Processing Technician?

As an Order Processing Technician, you will interpret customer-provided information and construct a fully detailed order satisfying customer, application, regulatory and manufacturing requirements. This includes interpreting product specifications and researching drawings.

You would also:

• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured).
• Interpret hardware templates and prepared detailed drawings for manufacturing requirements.
• Create and/or revise detailed drawings using customer plans and elevations, showing both section and detail views, with annotation and correct dimensions.
• Anticipate, question and research areas of concern resolving any engineering issues prior to fabrication.
• Communicate with customers on discrepancies and/or application conflicts. Document all information requests, clarifications, correspondence and changes using established protocol.
• As a knowledgeable product technical expert, provide technical, product application and problem-solving support to manufacturing and customers.
• Function well in a team environment in all areas of business.
• Some overtime is required.
• Perform other duties as required.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy.

The Skills and Experience you need

• High School Diploma or GED / Bachelor's degree in Mathematics, Engineering, Business or a related field, preferred.
• Associates degree or completion of a technical trade school in Computer Aided Drafting, mathematics or related field, strongly preferred.
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.
• Complex math and problem-solving skills required, including developed understanding of Algebra and Geometry.
• AutoCAD detailing experience preferred.
• Blueprint/template reading skills required.
• Ability to read and comprehend structural and architectural drawings.
• Strong knowledge of detailing principles of drawings preferred
• Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable.
• Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
• Proficient communication skills, both verbal and written
• Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required.
• Must excel working in a fast-paced environment.

What we offer!

We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Competitive Salary
• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Gym reimbursement
• On-site Health Clinic
• Discount portal
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

Let's create a safer and more open world - together!

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

To make sure your personal data is safe, we don't look at any applications sent by email or post.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.