Order Management Specialist - Impactful Ops & Customer Success

Novaspect Inc.; Schaumburg (IL); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Generous paid time off

401K with 6% company match

Employee Stock Ownership Plan (ESOP)

Health & wellness benefits

Tuition reimbursement

Referral bonus

Job summary

Novaspect Inc. in Schaumburg, IL is seeking an Order Management Specialist to manage customer orders and provide top-notch customer service. You will be responsible for overseeing order entry, invoicing, and ensuring that customer expectations are met efficiently.

This position requires a High School Diploma with a preference for a Bachelor’s Degree, along with experience in ERP software such as Salesforce. The ideal candidate will have strong communication skills and attention to detail. Benefits include generous paid time off and a 401K match.

Qualifications

• Minimum of 1 year of relevant experience preferred.
• Experience with ERP business management software.
• Advanced skills in Microsoft Excel.

Responsibilities

• Manage all customer order aspects including entry and invoicing.
• Reconcile customer purchase orders across business areas.
• Provide phone support to customers, addressing inquiries.

Skills

Customer Service Skills

Attention to Detail

Communication Skills

Team Collaboration

ERP Software Experience

Microsoft Excel

Education

High School Diploma

Bachelor's Degree

Tools

Salesforce

IFS Platforms

Microsoft Office Suite

Job description

Novaspect Inc. in Schaumburg, IL is seeking an Order Management Specialist to manage customer orders and provide top-notch customer service. You will be responsible for overseeing order entry, invoicing, and ensuring that customer expectations are met efficiently.

This position requires a High School Diploma with a preference for a Bachelor’s Degree, along with experience in ERP software such as Salesforce. The ideal candidate will have strong communication skills and attention to detail. Benefits include generous paid time off and a 401K match.