Order Management Specialist - Customer-Focused & Fast-Paced

nextSource; Dallas (TX); Vor Ort; USD 56.000 - 64.000; Vollzeit

Benefits dieser Stelle

Healthcare benefits

STD & LTD

401(k) retirement planning

Discount program

Zusammenfassung

nextSource is seeking an Order Management Specialist for a 12‑month contract with full-time onsite training and potential hybrid work later. The role interfaces with customers on purchase orders, handles order entry, tracking, shipping options, and open order reporting.

You will work with Sales, Account Management, and Logistics to ensure a flawless fulfillment experience, using SAGE and Salesforce. A Bachelor’s degree and strong communication are required, with industry experience a plus.

Qualifikationen

• Bachelor’s degree or higher in business, procurement, supply chain, or related field.
• Strong communication and organizational skills are essential.
• Experience in B2B customer account support and order management is preferred.

Aufgaben

• Receiving and initiating order-related calls and email communication with customers.
• Entering sales and purchase orders into SAGE and Salesforce, verify data accuracy, manage approvals, and submit orders to Ops Teams.
• Coordinating with operations on pricing, scheduling, and shipping.
• Communicating shipping options and rates to customers.
• Proactively tracking shipping and updating customers on order status.
• Updating shipping information and ensuring timely clearance documents.

Kenntnisse

Customer communication

Organizational skills

Customer service mindset

Attention to detail

Ausbildung

Bachelor’s degree in business, procurement, supply chain, or related fields

Tools

SAGE

Salesforce

Jobbeschreibung

nextSource is seeking an Order Management Specialist for a 12‑month contract with full-time onsite training and potential hybrid work later. The role interfaces with customers on purchase orders, handles order entry, tracking, shipping options, and open order reporting.

You will work with Sales, Account Management, and Logistics to ensure a flawless fulfillment experience, using SAGE and Salesforce. A Bachelor’s degree and strong communication are required, with industry experience a plus.