Order Management Representative

Burnett Specialists; Sugar Land (TX); On-site; USD 26,000 - 37,000; Full time

Job summary

Burnett Specialists in Sugar Land, TX, is seeking an Order Management Representative for a temporary assignment of about 2 months. The role supports customer orders, shipping coordination, inventory research, and sales reporting, with a focus on accuracy and timely delivery.

The ideal candidate has at least 2 years of order management experience, strong Excel skills, and familiarity with SAP or Oracle. This onsite position requires excellent communication and multitasking abilities.

Qualifications

• Minimum 2 years of order management experience.
• Proficiency in Microsoft Excel.
• Experience with SAP or Oracle preferred.
• Strong verbal and written communication skills.
• Excellent attention to detail, organization, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer service and cross-department collaboration.
• Degree not required.

Responsibilities

• Receive, review, and enter customer purchase orders into SAP or other order management systems.
• Verify pricing and inventory availability and release orders for warehouse processing.
• Maintain customer records, shipping instructions, and order documentation.
• Coordinate with warehouse, shipping, sales, and inventory teams to ensure timely and accurate order fulfillment.
• Use Excel to analyze sales and inventory reports, manage order allocations, and support shipping logistics.
• Research customer claims, shipping discrepancies, inventory shortages, and potential chargebacks.
• Process returns, international orders, and e-commerce order requirements.
• Monitor customer websites for accurate product information and coordinate updates with internal teams.
• Provide professional customer service and assist with reporting and administrative tasks.

Skills

Order management experience

Strong communication

Attention to detail

Organizational skills

Multitasking

Tools

SAP

Oracle

Microsoft Excel

Job description

Location: Sugar Land, TX (Fully Onsite) Pay: $23/hour Schedule: Monday–Friday, 8:00 AM–5:00 PM Employment Type: Temporary, approximately 2 months (FMLA coverage) Dress Code: Business casual

Job Summary: We are seeking an organized and detail-oriented Order Management Representative for a temporary assignment. This role supports customer orders, shipping coordination, inventory research, and sales reporting while ensuring orders are processed accurately and delivered on schedule. The ideal candidate has at least 2 years of order management experience, strong communication skills, and proficiency in Microsoft Excel.

Key Responsibilities:

• Receive, review, and enter customer purchase orders into SAP or other order management systems.
• Verify pricing and inventory availability and release orders for warehouse processing.
• Maintain customer records, shipping instructions, and order documentation.
• Coordinate with warehouse, shipping, sales, and inventory teams to ensure timely and accurate order fulfillment.
• Use Excel to analyze sales and inventory reports, manage order allocations, and support shipping logistics.
• Research customer claims, shipping discrepancies, inventory shortages, and potential chargebacks.
• Process returns, international orders, and e-commerce order requirements.
• Monitor customer websites for accurate product information and coordinate updates with internal teams.
• Provide professional customer service and assist with additional reporting and administrative tasks as needed.

Qualifications:

• Minimum 2 years of order management experience.
• Proficiency in Microsoft Excel.
• Experience with SAP or Oracle preferred.
• Strong verbal and written communication skills.
• Excellent attention to detail, organization, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong customer service skills and ability to collaborate across departments.
• Degree not required.