Order Management Specialist

Indotronix Avani Group; Swedesboro (NJ); On-site; USD 22,000 - 33,000; Full time

Job summary

Indotronix Avani Group is seeking a Distribution Study Associate in New Jersey. You will coordinate shipments from start to finish, ensuring accuracy and delivering outstanding customer service.

You will interface with internal and external clients, agents, and vendors on all aspects of CAM shipments. Responsibilities include timely order entry of clinical study materials, data entry in the GPM system, and identifying discrepancies through problem-solving.

Qualifications

• 2+ years of data entry experience.

Responsibilities

• Coordinate shipments from start to finish and provide exceptional customer service.
• Interface with clients, agents, and vendors regarding CAM shipments.
• Enter orders promptly in the Global Project Management (GPM) system.

Skills

Data entry

Customer service

Education

High school diploma or equivalent

Tools

Outlook

Adobe PDF

Job description

• As a Distribution Study Associate, you will be responsible for daily operations coordinating shipments from start to finish and offering exceptional customer service skills.
• The Distribution Study Associate will interface with internal and external clients, agents, and vendors regarding all aspects of CAM shipments.

A day in the Life:

• Responsible for timely order entry of clinical study materials and clinical supplies to distribution facilities, customer affiliates, and/or investigator sites globally.
• Accurately enters data in Global Project Management (GPM) System
• Identifies discrepancies as they arise and uses problem-solving abilities.

Education:

• High school diploma or equivalent required.

Experience:

• 2+ years of data entry experience
• Collaborating with internal / external clients

Knowledge, Skills, Abilities:

• Computer proficiency (Outlook, Adobe PDF)
• Maintain a high level of accuracy and attention to detail

Physical Requirements / Work Environment:

• Walk and stand up to 2 hours at a time
• Willing to work overtime and weekends as needed