Material Services Associate I

Hennepin Healthcare; Minneapolis (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Hennepin Healthcare is seeking a full-time Distribution Assistant to support the supply chain team in-person in Minneapolis. The role involves receiving, storing, sorting, issuing, replenishing, and moving materials, ensuring quality and patient satisfaction, and following customer service standards.

The position requires basic reading, math, and clerical skills, with at least 6 months warehouse experience or equivalent.

Qualifications

• Must be able to read and count accurately, do simple math and write legibly.
• Duties involve clerical skills equivalent to a high school education.
• Six (6) months experience in a warehouse/distribution/delivery environment OR an approved equivalent combination of education and experience.

Responsibilities

• May receive, load, unload, sort, prepare, issue, pick, stock, and/or shelve, and monitor materials/products/equipment for receiving, storage, shelving, distribution, etc.
• Checks packing slips, (bar code) and other information against product/materials/equipment
• May assist in taking inventories
• Answers routine requests for information
• Follows detailed instructions in order to complete tasks
• May deliver mail/materials/products/equipment to supply areas and/or users' work area
• Retrieves, records and updates information in computerized systems, via department documents, on logs and via other means as instructed
• Meets departmental standards for productivity, accuracy, and quality
• Maintains work area in orderly manner
• Ensure the accuracy of all receiving, shipping, ordering and delivering documents or electronic files
• Assist as needed in product recall efforts
• May sort mail for delivery
• May weigh, sort and affix postage to mail
• Provide exceptional customer service
• Performs all other related duties as requested after appropriate training

Skills

Reading and counting

Clerical skills

Inventory management system

Communication skills

Teamwork

Organizational skills

Customer service

Lifting up to 50 lbs

Education

High school education

Tools

Computerized inventory management system

Job description

JOB DETAILS

Department: Distribution
FTE: 1.0 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: In-Person

Purpose of this position: Under close supervision, assists with various responsibilities of the supply chain department; to receive, store, sort, issue, replenish, inventory stock levels, transport, and monitor materials, supplies, linen, mail, products and equipment and to perform related duties as assigned. Ensures departmental standards for quality and productivity are maintained. Implements and abides by Customer Service Standards and directly contributes to customer and patient satisfaction.

RESPONSIBILITIES

• May receive, load, unload, sort, prepare, issue, pick, stock, and/or shelve, and monitor materials/products/equipment for receiving, storage, shelving, distribution, etc.
• Checks packing slips, (bar code) and other information against product/materials/equipment
• May assist in taking inventories
• Answers routine requests for information
• Follows detailed instructions in order to complete tasks
• May deliver mail/materials/products/equipment to supply areas and/or users' work area
• Retrieves, records and updates information in computerized systems, via department documents, on logs and via other means as instructed
• Meets departmental standards for productivity, accuracy, and quality
• Maintains work area in orderly manner
• Ensure the accuracy of all receiving, shipping, ordering and delivering documents or electronic files
• Assist as needed in product recall efforts
• May sort mail for delivery
• May weigh, sort and affix postage to mail
• Provide exceptional customer service
• Performs all other related duties as requested after appropriate training

QUALIFICATIONS

Minimum Qualifications

• Must be able to read and count accurately, do simple math and write legibly
• Duties involve clerical skills equivalent to a high school education
• Six (6) months experience in a warehouse/distribution/delivery environment OR
• An approved equivalent combination of education and experience

Preferred Qualifications

• Minimum three (3) months experience preferred
• Past warehouse/storeroom experience is desirable
• Experience with computerized inventory management system is preferred

Knowledge/ Skills/ Abilities

• Ability to stand for extended periods of time and lift up to 50 lbs
• Able to work in a fast paced environment
• Self-starter
• Good judgment and decision-making ability
• Communication skills, both oral and written are essential
• Ability to work in a team in order to efficiently and effectively complete departmental responsibilities
• Ability to organize and set priorities in order to efficiently and effectively complete job responsibilities
• Exceptional Customer Service abilities