Order Management & SAP/EDI Specialist

Harvey Nash; Plano (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Harvey Nash in Plano, Texas, is seeking a skilled Business Analyst 2 to support order fulfillment. You will manage sales orders across SAP, EDI, and manual channels, ensuring accurate processing.

You will collaborate with Sales, Supply Chain, Logistics, and Customer Service, analyze pricing and order data, and drive process improvements to reduce delays. The role requires 3–5 years in order management with strong Excel and reporting skills, and excellent communication and problem-solving

Qualifications

• 3–5 years of experience in order management or sales order processing.
• Hands-on SAP and EDI experience.
• Strong Excel and reporting capabilities.
• Customer-facing operational experience and problem-solving ability.
• Strong communication, analytical and organizational skills.

Responsibilities

• Manage sales orders through SAP, EDI, and manual processing.
• Process purchase order revisions, delivery updates, pricing adjustments, and sales returns.
• Investigate EDI errors, resolve order discrepancies, and handle customer inquiries.
• Validate pricing claims and chargebacks in coordination with Finance and Sales.
• Generate reports on open orders, shipped orders, aged orders, and pricing discrepancies.
• Collaborate with Sales, Supply Chain, Logistics, and Customer Service teams.

Skills

Order management

Sales order processing

SAP

EDI

Microsoft Excel

Reporting

Customer-facing experience

Communication skills

Analytical skills

Organizational skills

Tools

SAP

EDI

Job description

Harvey Nash in Plano, Texas, is seeking a skilled Business Analyst 2 to support order fulfillment. You will manage sales orders across SAP, EDI, and manual channels, ensuring accurate processing.

You will collaborate with Sales, Supply Chain, Logistics, and Customer Service, analyze pricing and order data, and drive process improvements to reduce delays. The role requires 3–5 years in order management with strong Excel and reporting skills, and excellent communication and problem-solving