Order Specialist

Intelliswift - An LTTS Company; Plano (TX); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Intelliswift - An LTTS Company is seeking an experienced Order Management professional to ensure accurate order submission using EDI, SPACE, or manual methods in alignment with client policies. You will manage POs, revisions, delivery dates, pricing adjustments, and returns while maintaining data integrity.

The role requires SAP/EDI proficiency, strong MS Office skills, and excellent communication. You will collaborate with sales, logistics, and customer service to drive timely fulfillment and

Qualifikationen

• Bachelor's degree in a related business field.
• 3-5 years of experience in order management or a related field.
• Proficiency in SAP and EDI for order processing.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Problem-solving and critical thinking abilities.
• Ability to multitask efficiently and work under pressure.
• Self-motivated and capable of working independently.
• Knowledge of builder systems, such as Supply Pro and KOVA.

Aufgaben

• Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client Electronics' policies and agreements.
• Manage account portfolio, handle PO revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
• Update, and maintain customer and order data, ensuring data integrity and accuracy.
• Review and validation price adjustment chargeback claims with finance and Sales.
• Point of contact to help identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
• Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
• Assist the team on various projects as needed.

Kenntnisse

Communication

Multitasking

Problem-solving

Independent work

Builder systems

Ausbildung

Bachelor's degree (related business field)

Tools

SAP

EDI

Microsoft Office

Jobbeschreibung

• Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client Electronics' policies and agreements.
• Manage account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
• Update, and maintain customer and order data, ensuring data integrity and accuracy.
• Review and validation price adjustment chargeback claims with finance and Sales.
• Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
• Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
• Assist the team on various projects as needed.

Skills needed

• Bachelor's degree in a related business field.
• 3-5 years of experience in order management or a related field.
• Proficiency in SAP and EDI for order processing.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Problem-solving and critical thinking abilities.
• Ability to multitask efficiently and work under pressure.
• Self-motivated and capable of working independently.
• Knowledge of builder systems, such as Supply Pro and KOVA