Order Management & Project Coordinator - Customer Success

ECI; Pennsylvania; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive base salary

Benefits package

401(k) with company match

Profit sharing

Job summary

Equipment & Controls, Inc. is seeking a capable Project Coordinator in Lawrence, PA to support the Reliability Solutions Group.

The role focuses on coordinating orders, invoices, BOMs, delivery, and project costs under PM guidance and cross-functional teams. The ideal candidate will have a Bachelor’s degree preferred or at least 2 years of experience in project coordination or customer service, with strong communication skills and proficiency in MS Office.

Qualifications

• Bachelor’s degree preferred, or minimum 2 years in project coordination or customer service.
• Ability to coordinate multiple projects simultaneously.
• Ability to work on a team and disseminate detailed information.
• Excellent oral and written communications.
• Desire for continual training and education.
• Strong work ethic.
• Ability to develop strong working relationships with internal and external customers.
• High computer literacy, including Microsoft Office, and ability to learn internal business systems.

Responsibilities

• Process and monitor customer orders and invoices.
• Reconcile proposal documents against customer purchase orders (scope, price, terms, schedule).
• Confirm, communicate and monitor project product plan (BOM, delivery, shipping/receiving) and project financial plan (invoice, cost, margin) with direction from project managers.
• Manage and maintain internal system transactions for standalone orders and throughout the full project lifecycle.
• Coordinate material deliveries through active collaboration with vendors and suppliers.
• Assist project managers and accounting teams with project closeout activities.

Skills

Project coordination

Communication

Teamwork

MS Office

Learning aptitude

Education

Bachelor’s degree preferred

2+ years experience in project coordination or customer service

Tools

Microsoft Office

Job description

Equipment & Controls, Inc. is seeking a capable Project Coordinator in Lawrence, PA to support the Reliability Solutions Group.

The role focuses on coordinating orders, invoices, BOMs, delivery, and project costs under PM guidance and cross-functional teams. The ideal candidate will have a Bachelor’s degree preferred or at least 2 years of experience in project coordination or customer service, with strong communication skills and proficiency in MS Office.