Order Management Specialist

ECI; Pennsylvania; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive base salary

Benefits package

401(k) with company match

Profit sharing

Job summary

Equipment & Controls, Inc. is seeking a capable Project Coordinator in Lawrence, PA to support the Reliability Solutions Group.

The role focuses on coordinating orders, invoices, BOMs, delivery, and project costs under PM guidance and cross-functional teams. The ideal candidate will have a Bachelor’s degree preferred or at least 2 years of experience in project coordination or customer service, with strong communication skills and proficiency in MS Office.

Qualifications

• Bachelor’s degree preferred, or minimum 2 years in project coordination or customer service.
• Ability to coordinate multiple projects simultaneously.
• Ability to work on a team and disseminate detailed information.
• Excellent oral and written communications.
• Desire for continual training and education.
• Strong work ethic.
• Ability to develop strong working relationships with internal and external customers.
• High computer literacy, including Microsoft Office, and ability to learn internal business systems.

Responsibilities

• Process and monitor customer orders and invoices.
• Reconcile proposal documents against customer purchase orders (scope, price, terms, schedule).
• Confirm, communicate and monitor project product plan (BOM, delivery, shipping/receiving) and project financial plan (invoice, cost, margin) with direction from project managers.
• Manage and maintain internal system transactions for standalone orders and throughout the full project lifecycle.
• Coordinate material deliveries through active collaboration with vendors and suppliers.
• Assist project managers and accounting teams with project closeout activities.

Skills

Project coordination

Communication

Teamwork

MS Office

Learning aptitude

Education

Bachelor’s degree preferred

2+ years experience in project coordination or customer service

Tools

Microsoft Office

Job description

Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time. Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia and Ohio, ECI is the region’s leader in process control and industrial automation products and solutions. We seek individuals that share our passion for excellence.

Business Unit/Department: Reliability Solutions Group

Location: Lawrence, PA

Essential Duties and Responsibilities:

• Process and monitor customer orders and invoices
• Reconcile proposal documents against customer purchase orders (scope, price, terms, schedule)
• Confirm, communicate and monitor project product plan (BOM, delivery, shipping/receiving), and project financial plan (invoice, cost, margin) with direction from project managers
• Manage and maintain internal system transactions for standalone orders and throughout the full project lifecycle
• Coordinate material deliveries through active collaboration with vendors and suppliers
• Assist project managers and accounting teams with project closeout activities

The Ideal Candidate:

• Will possess a bachelor’s degree, preferred, or a minimum of 2 years of experience in project coordination or customer service
• Will have the ability to coordinate multiple projects simultaneously
• Will have the ability to work on a team including the gathering and disseminating of detailed information
• Will provide excellent oral and written communications
• Will possess a desire for continual training and education
• Will have a strong work ethic
• Will have the skills to develop strong working relationships with internal and external customers
• Will have high computer application literacy including Microsoft Office, and the ability to learn our internal business system

Core Competencies:

• WORK COLLABORATIVELY - Promote an inclusive and positive work environment that encourage collaboration and team building across all levels of the organization. Work with others to resolve obstacles that may prevent the organization from achieving its mission.
• CUSTOMER FOCUS - Demonstrate the desire and knowledge to understand customer needs. Provide personalized, professional and courteous service, accurate information, continuous communication and the ability to handle customer concerns in an appropriate manner.
• INTEGRITY - Behave ethically, act fairly and take responsibility for accomplishing work goals.

We provide our team with everything needed for success, including world-class products, excellent initial and ongoing training and top-notch work equipment. We reward hard work and success with a competitive base salary and benefits package, as well as a retirement savings program, which includes 401(k) with company match and profit sharing. Salary is based on experience. EEO/AA/M/F/Veteran/Disability