Project Coordinator

Critical Systems; Rockville (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with matching and profit sharing

Generous Paid Time Off (PTO)

Competitive salary with performance-based incentives

Opportunities for professional development

Collaborative team culture

Employee Assistance Program

Job summary

Critical Systems is seeking a Project Coordinator in Rockville, Maryland, to support sales and manage project delivery. The candidate should have U.S. citizenship or permanent residency, with either an associate degree or a high school diploma plus relevant experience in HVAC or construction. Responsibilities include managing multiple projects, processing orders, maintaining documentation, and ensuring customer satisfaction. Benefits include medical insurance, 401(k) with matching, generous PTO, and opportunities for professional development.

Qualifications

• U.S. Citizenship or Permanent Resident (Green Card holder) is required.
• Experience in project administration, project accounting, scheduling, and scope management.
• Proficiency in relevant software tools and clear communication with stakeholders.

Responsibilities

• Support Sales Engineers with project execution and coordination.
• Manage multiple projects, ensuring timely completion and tracking progress.
• Process customer orders and maintain accurate project documentation.

Skills

Strong organizational skills

Multitasking skills

Attention to detail

Clear communication

Education

Associate degree + relevant experience

High school diploma + 2–5+ years of industry experience

Tools

MS Excel

SharePoint

Trello or similar tools

Job description

Project Coordinator

The Project Coordinator plays a critical role in supporting the growth of the sales team by ensuring the successful execution of projects and maintaining efficient internal processes. This position is responsible for coordinating all aspects of project delivery, including collaboration with vendors and customers, financial oversight, and ongoing customer support. Managing the full project lifecycle—from order processing through closeout—the Project Coordinator ensures timelines, communication, and documentation are consistently maintained to drive operational efficiency and deliver a high-quality customer experience.

Duties And Responsibilities

• Support Sales Engineers with project execution, including order processing and coordination with vendors and customers
• Manage multiple projects simultaneously, tracking equipment, deliveries, and key milestones to ensure timely completion
• Process customer purchase orders and generate corresponding vendor orders with accuracy and efficiency
• Maintain accurate, organized, and up-to-date project documentation in SharePoint and internal systems
• Monitor project progress and financial performance, proactively adjusting to ensure delivery on time and within budget while maintaining high customer satisfaction
• Coordinate service and technical support during project start-up and throughout the warranty period
• Build and maintain strong relationships with vendors and customers, providing ongoing support as needed
• Prioritize workload effectively, balancing multiple deadlines without compromising quality
• Collaborate with cross‑functional team members while adhering to established processes and workflows to ensure consistency and operational efficiency

Required Qualification

• U.S. Citizenship or Permanent Resident (Green Card holder)
• Associate degree + relevant experience, or
• High school diploma + 2–5+ years of industry experience (HVAC or construction companies)
• Strong organizational and multitasking skills
• Attention to detail (orders, tracking, documentation)
• Experience in project administration, project accounting, scheduling, and scope management
• Proficiency in tools such as MS Excel, SharePoint and Trello or similar.
• Clear communication with vendors, customers, and internal teams

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with matching and profit sharing
• Generous Paid Time Off (PTO)
• Competitive salary with performance-based incentives
• Opportunities for professional development and continuous learning
• Collaborative, growth-oriented team culture
• Employee Assistance Program

Critical Systems LLC is an Equal Opportunity Employer