Order Fulfillment Specialist

Aviso, LLC; Fremont (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

Aviso, LLC in Fremont, CA is seeking an Order Fulfillment & Inside Sales Specialist for a Contract-to-Hire role onsite. You will process customer orders, support inside sales operations, and coordinate spare parts logistics while maintaining proactive client communication.

The ideal candidate has experience in order processing or inside sales within high-tech manufacturing, and must be able to work full-time on-site in Fremont, CA.

Qualifications

• Experience in order management or sales operations within a manufacturing environment.
• Background in inside sales or customer service for high-tech or semiconductor sectors is preferred.
• Working knowledge of ERP/CRM systems and MS Office applications.

Responsibilities

• Accurately enter and track customer orders, quotes, and requests using ERP/CRM platforms.
• Serve as a key contact for customer accounts, addressing order status, lead times, and pricing details.
• Verify accuracy of incoming orders in pricing, item specs, and delivery terms.
• Collaborate with engineering, production, sales, and logistics to ensure prompt order fulfillment.
• Check stock, fulfill spare parts requests, and manage outgoing shipment paperwork.
• Proactively monitor inventory or delays and communicate updates to customers.
• Maintain detailed records of communications, orders histories, and sales documents.

Skills

Order management

Inside sales

Customer service

ERP/CRM knowledge

MS Office proficiency

Tools

ERP/CRM software

Microsoft Office

Job description

Location: Fremont, CA (Fully Onsite)

Employment Type: Contract-to-Hire

Work Schedule: Monday through Friday, Standard Business Hours

Department: Sales Operations / Customer Support

Position Summary

We are seeking an Order Fulfillment & Inside Sales Specialist for a Contract-to-Hire position at our Fremont, CA facility. This role focuses on processing customer orders, supporting inside sales operations, maintaining client communication, and coordinating spare parts logistics. Experience in inside sales or order processing within semiconductor, high-tech manufacturing, or OEM equipment sectors is highly desirable.

Key Responsibilities

• Order Processing: Accurately enter and track customer purchase orders, price quotes, and component requests using ERP and CRM platforms.
• Client Engagement: Serve as a key point of contact for customer accounts, addressing inquiries regarding order status, lead times, and pricing details.
• Order Verification: Review incoming purchase orders to confirm accuracy in pricing, item specifications, and delivery terms.
• Cross-Department Collaboration: Partner with engineering, production, sales, and logistics teams to ensure prompt order fulfillment.
• Parts Fulfillment: Check stock availability, fulfill spare parts requests, and manage outgoing shipment paperwork.
• Proactive Monitoring: Identify potential inventory or operational delays early and communicate clear updates to customers.
• Record Keeping: Maintain detailed records of client communications, order histories, and sales documentation within the system database.

Qualifications & Requirements

• Background in order management, sales operations, inside sales, or customer service within a manufacturing environment.
• Sector background in semiconductor equipment, industrial automation, robotics, or high-tech equipment manufacturing is preferred.
• Working knowledge of ERP/CRM systems and Microsoft Office applications (Excel, Word, Outlook).
• Strong attention to detail, organizational capabilities, and professional customer service skills.
• Ability to work full-time on-site in Fremont, CA.

Work Environment & Schedule

• Location: Fully on-site in Fremont, CA.
• Schedule: Full-time, Monday through Friday during standard business hours.
• Status: Contract-to-Hire.