Onsite Fremont Customer Support & Ops Specialist

Applicantz; Fremont (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Applicantz is seeking candidates for an onsite role in Fremont, CA, requiring strong experience in customer support and effective time management skills. Candidates will be responsible for processing orders, providing feedback on customer service efficiency, and ensuring customer satisfaction through various communication channels. This position involves working 40 hours per week, Monday to Friday, at a Fortune 350 company specializing in semiconductor processing equipment.

Qualifications

• Proven experience in customer support roles.
• Ability to manage multiple tasks effectively.
• Strong communication skills for customer interactions.

Responsibilities

• Process orders, forms, and applications efficiently.
• Provide feedback to improve customer service processes.
• Communicate with customers through various channels.
• Ensure overall customer satisfaction.
• Perform data entry in MRP systems.
• Gather production status from various departments.

Skills

Customer support experience

Multi-tasking

Time management

Job description

Applicantz is seeking candidates for an onsite role in Fremont, CA, requiring strong experience in customer support and effective time management skills. Candidates will be responsible for processing orders, providing feedback on customer service efficiency, and ensuring customer satisfaction through various communication channels. This position involves working 40 hours per week, Monday to Friday, at a Fortune 350 company specializing in semiconductor processing equipment.