Order Fulfillment Pro: SAP & CRM

GEORG FISCHER; Irvine (CA); Vor Ort; USD 34.000 - 44.000; Vollzeit

Zusammenfassung

GEORG FISCHER is seeking an Order Management Specialist Level 1 to process customer orders accurately and efficiently using Microsoft Dynamics CRM. You will track interactions, monitor delivery times, and collaborate with internal teams via Microsoft Teams.

Responsibilities include order entry, processing, and ensuring timely release of orders while handling backorder releases and customer inquiries. The role emphasizes ERP SAP familiarity and strong Excel/Office skills within an in-office

Qualifikationen

• Minimum three years of experience in order management or customer service.
• Strong knowledge of ERP SAP and Microsoft Dynamics CRM.
• Excellent Excel, Word, and Outlook skills.
• Detail-oriented with time management and communication abilities.
• Ability to learn product details and explain benefits to customers.

Aufgaben

• Process all order entries and logistics for SAP/EDI orders.
• Track orders, verify availability, monitor delivery times, and send confirmations.
• Communicate with customers, suppliers, and carriers about order status and changes.
• Prepare reports on inquiries, trends, and returns.
• Coordinate returns and complaints within SAP and CRM systems.

Kenntnisse

Detail-oriented

Time management

Interpersonal skills

Effective communication

Product knowledge

Ausbildung

High School diploma or equivalent

Tools

SAP

Microsoft Dynamics CRM

Excel

Word/Outlook

Jobbeschreibung

GEORG FISCHER is seeking an Order Management Specialist Level 1 to process customer orders accurately and efficiently using Microsoft Dynamics CRM. You will track interactions, monitor delivery times, and collaborate with internal teams via Microsoft Teams.

Responsibilities include order entry, processing, and ensuring timely release of orders while handling backorder releases and customer inquiries. The role emphasizes ERP SAP familiarity and strong Excel/Office skills within an in-office