Order Fulfillment & Customer Support Specialist

Beacon Hill Staffing Group, LLC; Woburn (MA); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

Descripción de la vacante

Beacon Hill Staffing Group, LLC is seeking an Order Fulfillment & Customer Support Specialist in Woburn, MA to assist with daily operational and customer-facing functions. You will support internal processes, communicate with customers and business partners, and help ensure the smooth flow of day-to-day activities.

The role requires 3+ years of experience in customer service or related fields, with strong administrative and communication skills.

Formación

• 3+ years of experience in customer service, administrative support, sales support, or a related field.

Responsabilidades

• Provide general administrative and customer support.
• Assist with processing transactions and maintaining records.
• Communicate with customers, vendors, and internal teams regarding routine inquiries.
• Support sales and operational activities as needed.
• Update and manage information within company systems.
• Assist with issue resolution and follow‑up activities.
• Coordinate with various departments to support business operations.

Conocimientos

Customer service

Administrative support

Sales support

CRM software

Herramientas

CRM software

Descripción del empleo

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Order Fulfillment & Customer Support Specialist - Woburn, MA

Our client, a growing organization within the distribution and services industry, is seeking an Order Fulfillment & Customer Support Specialist to assist with daily operational and customer-facing functions. This role involves supporting internal processes, communicating with customers and business partners, maintaining accurate information within company systems, and helping ensure the smooth flow of day-to-day activities.

Responsibilities

• Provide general administrative and customer support
• Assist with processing transactions and maintaining records
• Communicate with customers, vendors, and internal teams regarding routine inquiries
• Support sales and operational activities as needed
• Update and manage information within company systems
• Assist with issue resolution and follow‑up activities
• Coordinate with various departments to support business operations

Qualifications

• 3+ years of experience in customer service, administrative support, sales support, or a related field

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information

• Medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
• Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill.

Employing the Future