Logistics/Order Entry Specialist

Beacon Hill Staffing Group, LLC; Charlotte (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Logistics / Order Entry Specialist in Charlotte, NC. The role focuses on reviewing and processing customer purchase orders, entering data in SAP, and supporting electronic order workflows to ensure timely order fulfillment.

Responsibilities include coordinating with internal teams on shipping requirements, handling customer inquiries, maintaining account accuracy, and assisting with EDI data and reporting. Equal opportunity employer. On-site position.

Qualifications

• Review and process customer purchase orders for accuracy and completeness.
• Enter and manage order data within internal systems using SAP.
• Support electronic order processing workflows and ensure timely release of incoming orders.

Responsibilities

• Review and process customer purchase orders for accuracy and completeness.
• Enter and manage order data within internal systems using SAP.
• Support electronic order processing workflows and ensure timely release of incoming orders.
• Coordinate with internal teams to align on shipping requirements and order fulfillment expectations.
• Respond to customer and internal team inquiries via phone and email in a timely and professional manner.
• Provide updates on order status, product availability, and shipment tracking details.
• Maintain accurate customer account information, including pricing and order-related data.
• Assist with managing EDI-related data and ensuring system accuracy.
• Troubleshoot and resolve order-related issues, including shipping discrepancies, billing concerns, and customer inquiries.
• Process returns, including defective products and stock adjustments.
• Generate and maintain reports such as open orders, sales activity, and shipment documentation.
• Support documentation and communication related to order fulfillment and vendor coordination.
• Prioritize workload effectively to manage shifting daily demands.
• Collaborate with team members to meet departmental goals and service standards.

Tools

SAP

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Logistics / Order Entry Specialist

Key Responsibilities

• Review and process customer purchase orders for accuracy and completeness
• Enter and manage order data within internal business systems using SAP
• Support electronic order processing workflows and ensure timely release of incoming orders
• Coordinate with internal teams to align on shipping requirements and order fulfillment expectations
• Respond to customer and internal team inquiries via phone and email in a timely and professional manner
• Provide updates on order status, product availability, and shipment tracking details
• Maintain accurate customer account information, including pricing and order-related data
• Assist with managing EDI-related data and ensuring system accuracy
• Troubleshoot and resolve order-related issues, including shipping discrepancies, billing concerns, and customer inquiries
• Process returns, including defective products and stock adjustments
• Generate and maintain reports such as open orders, sales activity, and shipment documentation
• Support documentation and communication related to order fulfillment and vendor coordination
• Prioritize workload effectively to manage shifting daily demands
• Collaborate with team members to meet departmental goals and service standards

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill. Employing the Future (TM)