Order Entry Specialist: EDI & Oracle Order Management

Sealing Devices Inc.; Town of Lancaster (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Sealing Devices Inc. in the Town of Lancaster, NY is seeking an Order Entry Specialist to enter/modify customer orders and process requests on a timely basis, including EDI communications, and to support incoming orders destined for shipment from this location.

Responsibilities include daily order entry and auditing, coordinating EDI transactions, preparing shipment paperwork and expedite reports, assisting with quotes and Oracle data, and routing inquiries.

Qualifications

• 2+ years of experience in Sales or Office Administration.
• Proficient in Microsoft Office products.
• Experience with Oracle is preferred.

Responsibilities

• Enter and audit orders daily, correcting as necessary.
• Process receipt and transmission of EDI information and, where necessary, confirm price and delivery timeline provided by the inside sales/customer service department.
• Prepare associated paperwork to include customer documents, special freight documents, MSD Sheets and other specialized documents for shipment of product per customer specification.
• Prepare and coordinate customer expedite and order status reports.
• Assist in quote development and utilization by obtaining vendor costs, lead time and stock availability through websites or Oracle history in support of customer requests.
• Maintain Opportunity System, order and quotation files in Oracle.
• Assist in Oracle item maintenance and attachments.
• Direct customer inquiries to the appropriate department/persons.
• Assist at office reception when needed, answer and direct incoming phone calls.
• Distribute e-mails, mail and fax copies as necessary and maintain office machines.

Skills

Attention to detail

Communication

Time management

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Oracle

Job description

Sealing Devices Inc. in the Town of Lancaster, NY is seeking an Order Entry Specialist to enter/modify customer orders and process requests on a timely basis, including EDI communications, and to support incoming orders destined for shipment from this location.

Responsibilities include daily order entry and auditing, coordinating EDI transactions, preparing shipment paperwork and expedite reports, assisting with quotes and Oracle data, and routing inquiries.