Order Entry Clerk

Maple Donuts, LLC; Erie (Erie County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Growth opportunities

Job summary

Maple Donuts, LLC in Erie, PA is seeking an Order Entry Clerk to join our team. The role focuses on accurately processing customer orders, maintaining records, and supporting clear communication between customers and internal departments to ensure timely fulfillment.

Ideal candidates have a high school diploma, strong attention to detail, good organizational and data entry skills, and familiarity with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• Attention to detail and organization.
• Experience with data entry and basic computer skills.
• Strong communication and customer service.

Responsibilities

• Enter customer orders accurately into the order management system.
• Review orders for completeness and accuracy.
• Communicate with customers and internal teams regarding order updates or questions.
• Maintain customer and order records.
• Assist with resolving order discrepancies.
• Support the customer service and operations teams as needed.

Skills

Attention to detail

Organizational skills

Customer service

Communication skills

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

We are seeking a detail-oriented and organized Order Entry Clerk to join our team in Erie, PA. The position is responsible for accurately processing customer orders, maintaining customer information, and supporting communication between customers and internal departments to ensure timely order fullfillment.

Responsibilities

• Enter customer orders accurately into the order management system
• Review orders for completeness and accuracy
• Communicate with customers and internal teams regarding order updates or questions
• Maintain customer and order records
• Assist with resolving order discrepancies
• Support the customer service and operations teams as needed

Qualifications

• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Basic computer proficiency, including Microsoft Office
• Ability to work in a fast-paced environment
• Strong communication and customer service skills
• Previous office, customer service, or data entry experience preferred

What We Offer

• Competitive pay
• Benefits package
• Paid time off
• Opportunities for growth and advancement