Order Entry Specialist

Sealing Devices Inc.; Town of Lancaster (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Sealing Devices Inc. in the Town of Lancaster, NY is seeking an Order Entry Specialist to enter/modify customer orders and process requests on a timely basis, including EDI communications, and to support incoming orders destined for shipment from this location.

Responsibilities include daily order entry and auditing, coordinating EDI transactions, preparing shipment paperwork and expedite reports, assisting with quotes and Oracle data, and routing inquiries.

Qualifications

• 2+ years of experience in Sales or Office Administration.
• Proficient in Microsoft Office products.
• Experience with Oracle is preferred.

Responsibilities

• Enter and audit orders daily, correcting as necessary.
• Process receipt and transmission of EDI information and, where necessary, confirm price and delivery timeline provided by the inside sales/customer service department.
• Prepare associated paperwork to include customer documents, special freight documents, MSD Sheets and other specialized documents for shipment of product per customer specification.
• Prepare and coordinate customer expedite and order status reports.
• Assist in quote development and utilization by obtaining vendor costs, lead time and stock availability through websites or Oracle history in support of customer requests.
• Maintain Opportunity System, order and quotation files in Oracle.
• Assist in Oracle item maintenance and attachments.
• Direct customer inquiries to the appropriate department/persons.
• Assist at office reception when needed, answer and direct incoming phone calls.
• Distribute e-mails, mail and fax copies as necessary and maintain office machines.

Skills

Attention to detail

Communication

Time management

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Oracle

Job description

Brief Description

An Order Entry Specialist will enter/modify customer orders and process customer requests on a timely basis, including Electronic Data Interchange (EDI) Information. This role will also help support incoming customer orders that need to be shipped from this location.

Brief Description

An Order Entry Specialist will enter/modify customer orders and process customer requests on a timely basis, including Electronic Data Interchange (EDI) Information. This role will also help support incoming customer orders that need to be shipped from this location.

Summary

Job Responsibilities

• Enter and audit orders daily, correcting as necessary.
• Process receipt and transmission of EDI information and, where necessary, confirm price and delivery timeline provided by the inside sales/customer service department.
• Prepare associated paperwork to include customer documents, special freight documents, MSD Sheets and other specialized documents for shipment of product per customer specification.
• Prepare and coordinate customer expedite and order status reports.
• Assist in quote development and utilization by obtaining vendor costs, lead time and stock availability through websites or Oracle history in support of customer requests.
• Maintain Opportunity System, order and quotation files in Oracle.
• Assist in Oracle item maintenance and attachments.
• Direct customer inquiries to the appropriate department/persons.
• Assist at office reception when needed, answer and direct incoming phone calls.
• Distribute e-mails, mail and fax copies as necessary and maintain office machines.

What You'll Need To Succeed

• High school diploma or equivalent required.
• Associate Degree is preferred.
• At least 2 years of experience in Sales or Office Administration.
• Must be proficient in Microsoft Office products.
• Experience using Oracle is preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand and walk for extended periods of time (up to 8–12 hours per shift).
• Regularly required to lift, carry, push, or pull materials and products up to 25–50 pounds.
• Frequent use of hands and fingers for handling, assembling, and operating machinery and tools.
• Ability to perform repetitive motions of the wrists, hands, and arms.
• Requires close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to hear machine sounds, alarms, and verbal instructions in a manufacturing environment.
• Frequent reaching, stooping, bending, crouching, twisting and climbing to load/unload materials and maintain equipment.
• Must be able to work in an environment with noise, vibration, and varying temperatures, while wearing required personal protective equipment (PPE).

At Sealing Devices, we are committed to quality, innovation, and continuous improvement. We offer a collaborative work environment where skilled professionals can contribute to meaningful projects while growing their careers in manufacturing.

Salary ranges for this position are determined based upon the job location and can be adjusted based upon experience, reflecting our commitment to valuing the expertise and contributions of our individual team members.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.