Remote Order Processing Specialist (Entry-Level)

Careerscape; United States; Remote; USD 55,000 - 82,000; Full time

Benefits offered by this job

Health benefits

Remote role

Home office stipend

401(k) match

Paid time off

Growth opportunities

Employee assistance

Paid training

Collaborative culture

Casual environment

Job summary

Careerscape is seeking an entry-level, fully remote Order Processing Specialist to join their growing operations team. This role offers a solid foundation in order management, logistics coordination, and customer-focused problem solving within a supportive, fast-paced environment.

You will review orders, verify details, and enter data into the order management system, while liaising with customers, warehouse and shipping teams to ensure timely fulfillment.

Qualifications

• Experience with data entry or order fulfillment is a plus.
• Attention to detail and accuracy when handling numbers and data.
• Ability to learn order management or ERP software quickly.

Responsibilities

• Review and process incoming customer orders accurately and on time.
• Verify order details including pricing, quantities, and shipping information.
• Enter and update order data in the company's order management system.
• Communicate with customers to confirm order status and resolve discrepancies.
• Coordinate with warehouse and shipping teams to ensure timely fulfillment.
• Track order shipments and proactively flag potential delays.
• Process returns, exchanges, and order cancellations according to policy.
• Maintain organized records of orders, invoices, and correspondence.
• Assist with month-end order reporting and reconciliation.
• Identify and elevate recurring order issues to management.

Skills

Detail-oriented

Data entry

Customer service

Order fulfillment

Communication

Time management

Multi-tasking

Tools

ERP software

Microsoft Excel

Job description

Careerscape is seeking an entry-level, fully remote Order Processing Specialist to join their growing operations team. This role offers a solid foundation in order management, logistics coordination, and customer-focused problem solving within a supportive, fast-paced environment.

You will review orders, verify details, and enter data into the order management system, while liaising with customers, warehouse and shipping teams to ensure timely fulfillment.