Order Entry Pro — Fast-Paced, Detail-Driven

Techneeds LLC; Chelmsford (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Techneeds LLC is seeking an Order Entry Representative to join a fast-paced team focused on delivering exceptional customer service. You will process orders received by fax and email, verify details, and enter information using Oracle, Salesforce, and Microsoft Outlook.

The role requires strong communication, attention to detail, and reliability, with extended hours during month-end and quarter-end periods.

Qualifications

• Experience in a call center setting is required.
• Strong attention to detail to minimize errors.
• Excellent communication skills and reliability.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Process high volumes of customer orders received via fax and email.
• Verify and enter accessory orders accurately.
• Maintain timeliness and accuracy using Oracle, Salesforce, and Outlook.
• Collaborate with multiple departments to ensure customer satisfaction.

Skills

Call center experience

Strong communication

Attention to detail

Time management

Ability to work under pressure

Education

High School Diploma or equivalent

Tools

Oracle

Salesforce

Microsoft Outlook

Job description

Techneeds LLC is seeking an Order Entry Representative to join a fast-paced team focused on delivering exceptional customer service. You will process orders received by fax and email, verify details, and enter information using Oracle, Salesforce, and Microsoft Outlook.

The role requires strong communication, attention to detail, and reliability, with extended hours during month-end and quarter-end periods.