Order & Customer Success Specialist

Motion; Evansville (IN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick leave

Holiday pay

Job summary

Motion Industries in Evansville, IN is seeking a Customer Service Representative to accurately fulfill orders and handle customer calls. You will enter orders, provide quotes, and collaborate with account teams to ensure satisfaction. A high school diploma or GED and 0–3 years of related experience are typical requirements.

The role emphasizes reliability, communication, and the ability to multi-task with basic computer systems while supporting optimal inventory and pricing decisions.

Qualifications

• High school diploma or GED and 0–3 years of related experience.
• Reliability, organization, and attention to detail required.
• Strong communication skills, including written and verbal.
• Ability to multi-task and manage time effectively.
• Moderate computer skills and familiarity with business systems.

Responsibilities

• Respond to basic product inquiries and provide quotes.
• Handle order entry and place orders via multiple channels.
• Negotiate pricing within parameters to support gross profit.
• Build relationships to drive repeat business and improve processes.
• Ensure inventory levels and ship methods for customer orders.
• Expedite backorders and assist with returns as needed.

Skills

Communication

Attention to detail

Organization

Time management

Multi-tasking

Computer skills

Product knowledge

Education

High school diploma or GED

Tools

CRM systems

Email / business systems

Job description

Motion Industries in Evansville, IN is seeking a Customer Service Representative to accurately fulfill orders and handle customer calls. You will enter orders, provide quotes, and collaborate with account teams to ensure satisfaction. A high school diploma or GED and 0–3 years of related experience are typical requirements.

The role emphasizes reliability, communication, and the ability to multi-task with basic computer systems while supporting optimal inventory and pricing decisions.