Order & Customer Care Specialist

Talentify; Evansville (IN); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Job summary

Motion Industries in Evansville, IN is seeking a Customer Service Representative under close supervision to accurately fulfill customer orders and handle incoming calls. You will enter orders, provide quotes, and ensure inventory levels and shipping arrangements meet customer needs.

Responsibilities include negotiating prices within approved parameters, building customer relationships, and supporting process improvements.

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience or equivalent.
• Product knowledge preferred.

Responsibilities

• Respond to basic customer inquiries and provide quotes.
• Enter orders via telephone, fax, email, or walk-in.
• Manage and ship orders, negotiate price within parameters.
• Build relationships to drive repeat business and process improvements.
• Determine cost-effective shipping methods and expedites backorders.
• Assist with returns and communicate with internal teams.

Skills

Reliability

Organization

Attention to detail

Communication skills

Multitasking

Time management

Computer skills

Product knowledge

Education

High school diploma or GED

0–3 years of related experience

Job description

Motion Industries in Evansville, IN is seeking a Customer Service Representative under close supervision to accurately fulfill customer orders and handle incoming calls. You will enter orders, provide quotes, and ensure inventory levels and shipping arrangements meet customer needs.

Responsibilities include negotiating prices within approved parameters, building customer relationships, and supporting process improvements.