Order Coordination & Customer Service Specialist

Valence; Grove (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

Valence is seeking a detail‑oriented order coordinator in Grove, OK to help ensure on‑time delivery and smooth production flow. You will review the MRP data, verify customer purchase orders against internal work orders, and maintain clear communication with customers to align expectations and requirements.

In this role you will provide status updates within a four‑hour window, coordinate with production to obtain ECDs and any missing drawings or blueprints, and generate daily reports on orders

Responsibilities

• Review the MRP system to ensure customer order due dates are in line with required delivery dates
• Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly
• Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame
• Communicate with customers on any additional blue prints, drawings, or other items needed for processing
• Coordinate with production on obtaining ECD's for orders
• Prepare orders in ship out or other areas as needed
• Develop daily reports on orders and communicate with production

Job description

Valence is seeking a detail‑oriented order coordinator in Grove, OK to help ensure on‑time delivery and smooth production flow. You will review the MRP data, verify customer purchase orders against internal work orders, and maintain clear communication with customers to align expectations and requirements.

In this role you will provide status updates within a four‑hour window, coordinate with production to obtain ECDs and any missing drawings or blueprints, and generate daily reports on orders