Order & Customer Experience Specialist

Valence

Eastman (GA)

On-site

USD 42,000 - 64,000

Full time

27 hours ago

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Job summary

Valence Surface Technologies is seeking a detail‑driven logistics coordinator to streamline production flow across departments. The role emphasizes accurate scheduling, rapid issue resolution, and clear customer updates within tight timeframes.

Strong written and verbal communication, organization, and multitasking are essential to support on‑time delivery in a fast‑paced aerospace finishing environment. Experience with MRP/ERP systems and a customer‑oriented mindset will help ensure smooth

Qualifications

Attention to detail is essential to verify dates, quantities and routing.
Strong problem-solving skills to identify and resolve production or scheduling issues.
Ability to multi-task and manage competing priorities in real time.
Excellent written and verbal communication for internal and external updates.
Reliability and organization help ensure on-time delivery and accuracy.

Responsibilities

Coordinate and expedite the flow of work within and between departments.
Review customer orders and ensure alignment with production schedules.
Provide continuous updates to customers on order status within defined timeframes.
Communicate with production on evidence needed (blueprints, drawings).
Prepare orders for ship out and maintain daily order reports.