Oral Surgery Treatment Coordinator — Patient Experience Specialist

Paradigm Oral Surgery; Newark (DE); Sur place; USD 38 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Bonus potential

Annual merit reviews

Health savings account

Medical, dental, and vision coverage

Life insurance

Disability coverage

401k with company match

Career path advancement

National discounts

Résumé du poste

Paradigm Oral Surgery in Newark, DE is seeking a confident Treatment Coordinator to join a high-performing team. The role includes guiding patients through treatment plans and financial options, maintaining insurance information, and ensuring professional, compassionate service. Some travel to local offices is required.

We value a friendly, organized, cross-functional team member with dental terminology knowledge and strong customer service skills to support clinicians and front desk operations.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsabilités

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Connaissances

Dental terminology

Customer service

Friendliness

Office skills

Organizational skills

Leadership

Cross-functional

Formation

High school diploma

Medical or dental experience preferred

Description du poste

Paradigm Oral Surgery in Newark, DE is seeking a confident Treatment Coordinator to join a high-performing team. The role includes guiding patients through treatment plans and financial options, maintaining insurance information, and ensuring professional, compassionate service. Some travel to local offices is required.

We value a friendly, organized, cross-functional team member with dental terminology knowledge and strong customer service skills to support clinicians and front desk operations.