Patient Experience & Treatment Coordinator – Oral Surgery

Talentify; Paramus (NJ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay & bonus potential

Paid time off

401k with company match

Health Savings Account with HDHP plans

Medical, dental, vision coverage

Life insurance

Disability coverage

Employee assistance program

BLS/CPR certification

Job summary

North Jersey Oral & Maxillofacial Surgery in Paramus, NJ is seeking a Treatment Coordinator for a full-time, in-office role. You will guide patients through treatment plans, explain financial options, and coordinate with clinicians to deliver a seamless patient experience.

The position requires a high school diploma and at least one year of customer service experience; dental or medical exposure is a plus. Join a fast-paced, patient-focused team dedicated to exceptional care.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly, professional

Typing & filing

Organizational skills

Attention to detail

Leadership & problem-solving

Effective communication

Cross-functional collaboration

Education

High school diploma or equivalent

1 year customer service experience

Medical or dental experience preferred

Job description

North Jersey Oral & Maxillofacial Surgery in Paramus, NJ is seeking a Treatment Coordinator for a full-time, in-office role. You will guide patients through treatment plans, explain financial options, and coordinate with clinicians to deliver a seamless patient experience.

The position requires a high school diploma and at least one year of customer service experience; dental or medical exposure is a plus. Join a fast-paced, patient-focused team dedicated to exceptional care.