Patient Experience & Treatment Coordinator – Oral Surgery

Paradigm Oral Surgery; Fayetteville (AR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid time off

401k plan with company match

Health Savings Account (HSA)

Medical, dental, and vision coverage

Life insurance

Short & long-term disability

Employee assistance program

BLS/CPR certification

Career path advancement

National discount marketplace

Job summary

Paradigm Oral Surgery in Fayetteville, AR is seeking a Care-oriented Treatment Coordinator to connect clinical expertise with an outstanding patient experience. You will guide patients through treatment plans, discuss financial options, and ensure interactions meet professional standards.

Responsibilities include maintaining patient insurance details, scheduling, coordinating with the clinical team, collecting payments, and communicating treatment options clearly while upholding HIPAA.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly personality

Office skills

Organizational skills

Leadership

Cross-functional teamwork

Education

High school diploma or equivalent

Job description

Paradigm Oral Surgery in Fayetteville, AR is seeking a Care-oriented Treatment Coordinator to connect clinical expertise with an outstanding patient experience. You will guide patients through treatment plans, discuss financial options, and ensure interactions meet professional standards.

Responsibilities include maintaining patient insurance details, scheduling, coordinating with the clinical team, collecting payments, and communicating treatment options clearly while upholding HIPAA.