Oral Surgery Patient Experience Coordinator

Max Ssm; New Brunswick (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401k

Paid Time Off

Career growth opportunities

Job summary

Oral Surgery Group in New Jersey is seeking an enthusiastic Patient Care Coordinator to be the first point of contact for patients, both over the phone and in person, ensuring smooth registration and excellent service.

The ideal candidate will have a high school diploma, 1+ year dental administration experience, knowledge of electronic medical systems, strong phone etiquette, and ability to handle fast-paced workflow while supporting multiple office locations.

Qualifications

• High School Diploma required; AS degree preferred.
• 1+ year dental administration experience preferred.
• Knowledge of electronic medical systems and healthcare industry.
• Strong communication and interpersonal skills.

Responsibilities

• Greet visitors and patients, directing to the appropriate staff.
• Register patients efficiently and manage flow.
• Answer calls, take messages, and route to the right person.
• Post self-pay charges, collect payments, and issue receipts.
• Update patient demographics, insurance, HIPAA forms, and waivers.
• Schedule appointments per guidelines and manage waitlists.
• Coordinate with Team Lead/Manager to address issues.

Skills

Customer service

Dental administration

Phone etiquette

Multitasking

Communication

Education

High School Diploma

AS Degree in healthcare/related field

Tools

Electronic medical records (EMR) systems

Job description

Oral Surgery Group in New Jersey is seeking an enthusiastic Patient Care Coordinator to be the first point of contact for patients, both over the phone and in person, ensuring smooth registration and excellent service.

The ideal candidate will have a high school diploma, 1+ year dental administration experience, knowledge of electronic medical systems, strong phone etiquette, and ability to handle fast-paced workflow while supporting multiple office locations.