Patient Care Coordinator I

Rockclifforalsurgery; Raleigh (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401k with match

Eight paid holidays

Generous PTO accrual

Job summary

Rockclifforalsurgery in Raleigh, North Carolina, is seeking a Patient Care Coordinator to be a vital team member in a fast-paced oral surgery practice. The role is essential in delivering exceptional patient experiences while performing clerical and administrative tasks.

The ideal candidate will have a high school diploma, 1-2 years of clerical experience, and familiarity with dental or medical front office environments. Join us for exceptional benefits including 401k (with match) and generous PTO.

Qualifications

• 1-2 years clerical experience.
• Prior dental or medical front office experience.
• Meticulous record-keeping skills.

Responsibilities

• Greet patients and prepare them for appointments.
• Update patient records and insurance information.
• Maintain efficient practice flow and daily schedule.
• Answer incoming calls and relay messages.

Skills

Organizational skills

Communication skills

Clerical experience

Education

High school diploma or equivalent

Job description

Become a valued team member for a dynamic, growing, fast-paced oral surgery practice where you are encouraged to learn and grow! Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all of our patients. We offer exceptional benefits, 401k (with match), eight paid holidays, and a generous PTO accrual that starts right away!

Be in a role that provides the first impression in delivering an exceptional patient experience. The Patient Care Coordinator promotes communication throughout the Practice, performs clerical & administrative duties, thrives on organization, and is meticulous with record keeping.

Here are some of the job duties you will perform:

• Provide oversight of the waiting area, greet patients as they arrive, and get them ready for their appointment.
• Update patient records, obtain new/updated insurance information, prepares patient chart and notify clinical team of patient arrival .
• Keep the clinical team updated on the daily schedule and maintain efficient Practice flow.
• Answer incoming calls, take & relay messages, reschedule appointments as needed, answer general questions, and return missed calls.

To be considered for this role, you need to have the following qualifications:

• High school diploma or equivalent
• 1-2 years clerical experience
• Prior dental or medical front office experience