Dental Front Desk & Patient Care Coordinator (NJ)

New Jersey Center for Oral Sur; Caldwell (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Profit sharing

Job summary

New Jersey Center for Oral Surgery in Florham Park and Caldwell, NJ, seeks a friendly Patient Care Coordinator / Dental Front Desk to be the welcoming face of the practice and ensure a smooth patient experience from first contact.

Responsibilities include greeting patients, scheduling procedures, verifying insurance, collecting payments, maintaining HIPAA-compliant records, coordinating with referring offices, and handling a busy phone system to address inquiries and manage messages.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in dental/oral surgery front desk preferred.
• Familiarity with dental practice management software.
• Strong communication and patient-first attitude.
• Able to multitask in a fast-paced clinical environment.

Responsibilities

• Greet and check in patients with a warm, professional front desk experience.
• Check patients out and schedule surgical procedures.
• Schedule and confirm patient appointments, managing the daily calendar.
• Verify dental insurance eligibility and referrals.
• Collect patient payments and co-pays.
• Maintain and update patient records, ensuring HIPAA compliance.
• Coordinate with referring dental offices and patient care transitions.
• Answer high-volume, multi-line phone system, respond to inquiries, emails, and voicemails.

Skills

Front desk experience

Practice management software

Dental insurance verification

Strong communication

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Healthcare administration education (plus)

Tools

Practice management software

Job description

New Jersey Center for Oral Surgery in Florham Park and Caldwell, NJ, seeks a friendly Patient Care Coordinator / Dental Front Desk to be the welcoming face of the practice and ensure a smooth patient experience from first contact.

Responsibilities include greeting patients, scheduling procedures, verifying insurance, collecting payments, maintaining HIPAA-compliant records, coordinating with referring offices, and handling a busy phone system to address inquiries and manage messages.