Oral Surgery Front Desk & Patient Concierge

St. Luke’s University Health Network; Bethlehem, Northern (Northampton County, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

St. Luke's University Health Network in Bethlehem, PA is seeking a friendly Receptionist for Oral Surgery to support patient-focused care. You will greet patients, answer calls, verify information and assist with scheduling and pre-visit preparations.

The ideal candidate has a High School diploma or equivalent, one year of practice-based experience preferred, and familiarity with dental terminology. Strong customer service and accurate administrative duties are essential.

Qualifications

• High School graduate or equivalent is required.
• One year of practice-based experience preferred.
• Familiarity with dental processes, coding, and terminology.
• Customer service experience is valued.

Responsibilities

• Answer phones, check-in/out, schedule appointments, and handle patient inquiries.
• Process referrals, x-rays, consents, and real-time eligibility verification.
• Open/close the practice, manage mail, cash handling, and incoming faxes.
• Enter charges, prepare claims, and provide cost estimates to patients.
• Maintain patient records and support referral communications.

Skills

Customer service

Communication

Education

High School diploma or equivalent

Job description

St. Luke's University Health Network in Bethlehem, PA is seeking a friendly Receptionist for Oral Surgery to support patient-focused care. You will greet patients, answer calls, verify information and assist with scheduling and pre-visit preparations.

The ideal candidate has a High School diploma or equivalent, one year of practice-based experience preferred, and familiarity with dental terminology. Strong customer service and accurate administrative duties are essential.