Patient Concierge & Front Desk Coordinator

St Louis South Oral Surgery; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

St Louis South Oral Surgery is seeking a friendly patient receptionist to greet visitors, schedule appointments, and manage check-in at multiple Missouri locations. You will use electronic scheduling and EMR/EHR systems, coordinate with clinicians and billing, and ensure a calm, welcoming first impression.

The role requires a high school diploma and excellent communication. Prior dental or hospitality experience is preferred; training is available.

Qualifications

• High school diploma or equivalent is required.
• Prior dental or hospitality experience preferred; training will be provided.
• Strong communication and interpersonal skills; ability to handle multiple tasks calmly.

Responsibilities

• Greet patients and check in; collect paperwork and verify information.
• Answer phones, schedule and confirm appointments across locations.
• Guide patients through electronic registration and insurance verification.
• Coordinate with clinical and billing teams to maintain smooth patient flow.
• Maintain patient records in the EMR/EHR system with confidentiality.
• Keep reception area neat, welcoming and organized.

Skills

Customer service

Scheduling software

EMR/EHR

Dental office experience

Education

High school diploma or equivalent

Tools

EMR/EHR software

Dental office software

Job description

St Louis South Oral Surgery is seeking a friendly patient receptionist to greet visitors, schedule appointments, and manage check-in at multiple Missouri locations. You will use electronic scheduling and EMR/EHR systems, coordinate with clinicians and billing, and ensure a calm, welcoming first impression.

The role requires a high school diploma and excellent communication. Prior dental or hospitality experience is preferred; training is available.