Optometry Scheduling Specialist (Hybrid/On-site)

Maine Optometry, P.A.; Gorham (ME); Hybrid; USD 40,000 - 50,000; Full time

Job summary

A local healthcare provider in Gorham, ME is seeking a Patient Scheduling Representative for a full-time role. The position requires efficient scheduling of patient appointments, excellent customer service skills, and attention to detail. Candidates must be high school graduates with strong verbal and written communication skills. Training will be provided on-site for 4-6 weeks to ensure proper understanding of scheduling needs and procedures. Join a supportive team dedicated to patient care.

Qualifications

• Must be detail-oriented and organized.
• Experience in healthcare or customer service is a plus.
• Must maintain patient privacy rights under HIPAA.

Responsibilities

• Schedule appointments for a high volume multi-physician practice.
• Cancel and re-schedule patient appointments as necessary.
• Provide accurate instructions to patients for examinations or procedures.
• Maximize scheduling efficiency and minimize gaps in the schedule.
• Attend training in Gorham, ME for approximately 4-6 weeks.

Skills

Customer service skills

Verbal communication

Written communication

Education

High school graduate or GED

Job description

A local healthcare provider in Gorham, ME is seeking a Patient Scheduling Representative for a full-time role. The position requires efficient scheduling of patient appointments, excellent customer service skills, and attention to detail. Candidates must be high school graduates with strong verbal and written communication skills. Training will be provided on-site for 4-6 weeks to ensure proper understanding of scheduling needs and procedures. Join a supportive team dedicated to patient care.