Optometry Office Supervisor — Patient Care & Training

Luxottica; Lincolnwood (IL); On-site; USD 29,000 - 40,000; Full time

Job summary

LensCrafters in Lincolnwood, IL, is seeking an experienced patient-care oriented professional to support optometrists and staff in delivering high-quality eye exams.

You will train new associates, coach team members, and manage patient flow while maintaining meticulous records and HIPAA compliance. Strong interpersonal skills and the ability to multitask in a fast-paced environment are essential. This full-time role offers competitive pay and opportunities to grow within our network.

Qualifications

• High school diploma or equivalent required.
• 3+ years in healthcare or optical setting.
• Ability to train and supervise staff.
• Strong communication and organizational skills.
• Familiarity with exam software and POS systems.
• Attention to detail and accuracy.

Responsibilities

• Train and certify new doctor’s office staff.
• Coach quality of assessments.
• Support patient flow and scheduling.
• Assist optometrists during exams.
• Maintain patient records and HIPAA compliance.
• Operate POS and process sales transactions.

Skills

Sales skills

Leadership; coaching

Strong communicator

Problem solving

Organizational skills

Interpersonal skills

Multi-tasking

Proficient with exam software and POS

Autonomy

Office environment knowledge

Basic math skills

Education

High School graduate or equivalent

Job description

LensCrafters in Lincolnwood, IL, is seeking an experienced patient-care oriented professional to support optometrists and staff in delivering high-quality eye exams.

You will train new associates, coach team members, and manage patient flow while maintaining meticulous records and HIPAA compliance. Strong interpersonal skills and the ability to multitask in a fast-paced environment are essential. This full-time role offers competitive pay and opportunities to grow within our network.