Optometry Front Desk Specialist - Billing & Scheduling

Visionworks of America; Ashland (KY); On-site; USD 17,000 - 18,000; Full time

Job summary

Visionworks of America is hiring a Retail Receptionist to greet and assist customers, schedule appointments, verify insurance coverage, and maintain accurate patient records. You will assist with preliminary testing under the Optometrist’s supervision and support front desk operations to ensure smooth patient flow.

The role requires strong communication, organizational skills, and the ability to work onsite in a fast-paced environment.

Qualifications

• One year of experience, optical preferred.
• HS diploma, GED or 1-5 years of equivalent related job experience.
• Ability to work onsite and meet business scheduling requirements.

Responsibilities

• Greet and assist customers.
• Schedule appointments according to Resources Scheduling guidelines.
• Verify insurance coverage and maintain patient records.
• Assist with preliminary testing under the Optometrist’s supervision.
• Answer phones, collect payments, and manage front desk tasks.

Skills

Customer service

Communication

Organizational skills

Problem solving

Data entry

Education

HS diploma or GED

1-5 years related experience

Tools

Computer literacy

Job description

Visionworks of America is hiring a Retail Receptionist to greet and assist customers, schedule appointments, verify insurance coverage, and maintain accurate patient records. You will assist with preliminary testing under the Optometrist’s supervision and support front desk operations to ensure smooth patient flow.

The role requires strong communication, organizational skills, and the ability to work onsite in a fast-paced environment.