Optometry Front Desk Specialist

Visionworks of America, Inc.; Lexington (KY); On-site; USD 14,657 - 19,424; Full time

Job summary

Visionworks of America, Inc. is seeking a Front Desk/Patient Services Associate for Store 574 in Lexington, KY. You will greet customers, schedule appointments, verify insurance coverage, and assist with preliminary testing under the Optometrist’s supervision.

Responsibilities include front desk tasks, answering questions, processing payments, and maintaining accurate patient records while promoting promotions and discounts. HS diploma or GED and optical experience preferred.

Qualifications

• One year of experience, optical preferred.
• HS diploma, GED or 1-5 years of equivalent related job experience.

Responsibilities

• Greet and assist customers. Schedule appointments according to Resources Scheduling guidelines.
• Answer the phone, answer patients' questions, check patients in and out, collect payments.
• Maintain complete and accurate patient records.
• Call for insurance preauthorization and follow up on hold authorizations.
• Perform preliminary testing data collection as directed.
• Maintain outside and internal Doctor Referral log for medical patients.
• Offer current promotions and starting prices to customers.

Skills

Customer greeting

Appointment scheduling

Insurance verification

Front desk tasks

Effective communication

HIPAA compliance

Education

HS diploma

GED

Job description

Visionworks of America, Inc. is seeking a Front Desk/Patient Services Associate for Store 574 in Lexington, KY. You will greet customers, schedule appointments, verify insurance coverage, and assist with preliminary testing under the Optometrist’s supervision.

Responsibilities include front desk tasks, answering questions, processing payments, and maintaining accurate patient records while promoting promotions and discounts. HS diploma or GED and optical experience preferred.