Optometry Front Desk Specialist

Visionworks of America; Elizabethtown (KY); On-site; USD 13,707 - 18,156; Full time

Job summary

Visionworks of America is seeking a front desk associate in Elizabethtown, KY. You will greet customers, schedule appointments, verify insurance, and assist with preliminary testing under the Optometrist’s supervision.

Responsibilities include front desk operations, patient record maintenance, and promoting promotions and pricing guidelines. Prior optical experience is preferred, and a HS diploma or GED is required.

Qualifications

• One year of experience, optical preferred.
• HS diploma, GED or 1-5 years of equivalent related job experience.

Responsibilities

• Greet and assist customers and schedule appointments.
• Verify insurance coverage and maintain accurate patient records.
• Assist with preliminary testing under the Optometrist’s supervision.
• Handle front desk tasks: answer phones, check-in/out, collect payments.
• Call for insurance preauthorization and follow up on authorizations.
• Maintain reception area and communicate promotions/discounts.

Skills

Customer service

Insurance verification

Scheduling

Data entry

Phone etiquette

Education

HS diploma or GED

Optical experience preferred

Job description

Visionworks of America is seeking a front desk associate in Elizabethtown, KY. You will greet customers, schedule appointments, verify insurance, and assist with preliminary testing under the Optometrist’s supervision.

Responsibilities include front desk operations, patient record maintenance, and promoting promotions and pricing guidelines. Prior optical experience is preferred, and a HS diploma or GED is required.