Optometry Front Desk & Scheduling Coordinator

Visionworks of America; Lexington (VA); On-site; USD 15,000 - 19,000; Full time

Job summary

Visionworks of America in Lexington, VA seeks a friendly front desk associate to greet customers, verify insurance, schedule appointments and maintain patient records under the optometrist's supervision.

This full-time role requires at least one year of optical front desk experience, HS diploma or GED, strong math and communication skills, and the ability to handle phones, payments, and insurance preauthorizations with HIPAA compliance.

Qualifications

• 1 year of experience in optical/front desk preferred.
• HS diploma, GED or equivalent related job experience required.

Responsibilities

• Medical coding, Insurance research, and billing.
• Greet and assist customers, schedule appointments, answer phones, check patients in/out and collect payments.
• Perform preliminary testing data collection as directed.
• Maintain complete and accurate patient records.
• Call for insurance preauthorization and follow up on authorizations.
• Clean and maintain the reception area.
• Discuss promotions and discount club card details with customers.
• Maintain Doctor Referral log for medical patients.
• Offer current promotions and starting prices to customers.

Skills

Front desk

Greet customers

Scheduling

Insurance research

Billing

Phone handling

Customer service

Data entry

Ambulatory front desk

Education

HS diploma or GED

Job description

Visionworks of America in Lexington, VA seeks a friendly front desk associate to greet customers, verify insurance, schedule appointments and maintain patient records under the optometrist's supervision.

This full-time role requires at least one year of optical front desk experience, HS diploma or GED, strong math and communication skills, and the ability to handle phones, payments, and insurance preauthorizations with HIPAA compliance.