Optometry Clinic Front Desk & Scheduling Specialist

Elevate Eye Care; Creston (IA); On-site; USD 22,000 - 25,000; Full time

Job summary

Elevate Eyecare in Creston, IA seeks a friendly Optometry Clinic Receptionist to greet patients, answer phones, schedule appointments, and ensure a welcoming face at the front desk.

As the first contact, you will collect and verify insurance and patient information, guide forms, manage data entry in the electronic records system, and support the team with patient communications. This full-time role offers hourly pay and a patient-focused environment.

Qualifications

• Greet patients by phone and in person with a welcoming demeanor.
• Answer inquiries, schedule and remind patients of appointments, and address concerns professionally.
• Coordinate and manage the appointment schedule for optometrists and staff.
• Collect and verify insurance coverage and patient billing information.
• Verify patient information, insurance details, and medical history and educate on required forms.

Responsibilities

• Provide basic information about clinic procedures, policies and services.
• Ensure accurate entry of patient data into the electronic records system.
• Maintain professionalism and confidentiality in handling patient information.
• Assist in patient product ordering and dispensing as needed.
• Uphold the clinic’s standards of customer service and ethical conduct.

Skills

Customer service

Communication

Teamwork

Organization

Data entry

Office equipment

Adaptability

Education

High school diploma

Tools

Office software

Job description

Elevate Eyecare in Creston, IA seeks a friendly Optometry Clinic Receptionist to greet patients, answer phones, schedule appointments, and ensure a welcoming face at the front desk.

As the first contact, you will collect and verify insurance and patient information, guide forms, manage data entry in the electronic records system, and support the team with patient communications. This full-time role offers hourly pay and a patient-focused environment.