Optometric Technician - Patient Care & Exam Support

LensCrafters; Joliet (IL); On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Joliet, IL is hiring a part-time Optometric Technician to join our eye care team. You will support the optometrist during exams, manage patient flow, and ensure accurate documentation and HIPAA compliance.

The role emphasizes excellent customer service, organization, and the ability to multitask in a fast-paced retail environment. Prior retail and healthcare exposure is preferred; high school diploma required.

Qualifications

• High School diploma or equivalent.
• Minimum of one year strong customer service skills (internal/external).
• Leadership skills.
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.
• Strong interpersonal skills.

Responsibilities

• Greet patients promptly with a smile and display a professional image.
• Answer the telephone promptly in a friendly and courteous manner.
• Assist the optometrist during eye examinations and prepare patients for exams.
• Handle and file patient records per HIPAA requirements.
• Maintain inventory and organize the contact lens room.

Skills

Customer service

Leadership

Communication

Organization

Education

High School diploma

Job description

LensCrafters in Joliet, IL is hiring a part-time Optometric Technician to join our eye care team. You will support the optometrist during exams, manage patient flow, and ensure accurate documentation and HIPAA compliance.

The role emphasizes excellent customer service, organization, and the ability to multitask in a fast-paced retail environment. Prior retail and healthcare exposure is preferred; high school diploma required.