Optometric Technician: Patient Care & Diagnostics

Family Eyecare Clinic-Highland Heights; Highland Heights (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

Family Eyecare Clinic - Highland Heights is seeking an Optometric Technician to support our Optometrists and deliver exceptional patient care. You will conduct pre-exam evaluations, assist with specialty testing, and help manage the doctor’s schedule.

You’ll perform dilation, visual acuity checks, and post-exam tasks, record findings in the EHR, and coordinate referrals while upholding HIPAA and quality standards. We value teamwork, clear communication, and reliability.

Qualifications

• High School or GED qualification.
• Strong attention to the details and ability to work under pressure in fast paced environment.
• PC skills to include MS Office, Windows, and Word Processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to effectively and professionally collaborate with co‑workers and patients.

Responsibilities

• Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
• Verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit.
• Schedule referral appointments with Ophthalmologists and other specialty referrals, and complete paperwork.
• Record and maintain patient records / files in compliance with policies (HIPAA).
• Respond to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.
• May perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera).
• Document medical findings in EHR and assist with clerical duties related to medical documentation.
• Ensure maximum schedule utilization through pre‑appointment confirmation and recalls.
• Perform contact lens insertion/removal classes and manage inventory and orders.
• End‑of‑day responsibilities including schedule wrap‑up and checklists.
• Clean and organize frames/display areas to maintain shop appearance.
• May act as a scribe or perform refractions.
• Performs other duties as requested.

Skills

Excellent verbal and written comms

Team collaboration

Attention to detail

Education

High School or GED qualification

Tools

MS Office

Job description

Family Eyecare Clinic - Highland Heights is seeking an Optometric Technician to support our Optometrists and deliver exceptional patient care. You will conduct pre-exam evaluations, assist with specialty testing, and help manage the doctor’s schedule.

You’ll perform dilation, visual acuity checks, and post-exam tasks, record findings in the EHR, and coordinate referrals while upholding HIPAA and quality standards. We value teamwork, clear communication, and reliability.