Optometric Technician I — Elevate Patient Care & Diagnostics

Elgart, Pinn, Gordon, & Elgart Od PC; Old Saybrook, Northern (CT, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Eye Doctors - Old Saybrook is seeking an Optometric Technician I to support the optometrist and ensure a flawless patient experience. The role involves pre-screening, medical history gathering, and assisting with diagnostic tests, under supervision of the optometrist or location manager.

Responsibilities include patient communication, insurance education, contact lens training, and accurate documentation of exams and procedures, with a focus on timely patient flow and quality care.

Qualifications

• 1+ years of experience in a similar role or environment.
• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time management skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to do basic math.
• Team player with good interpersonal and listening skills.
• Flexibility to accommodate schedule changes on short notice.

Responsibilities

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests.
• Gather patient’s medical history.
• Communicate with doctors, staff, and patients.
• Answer phone calls, greet patients and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on contact lens use and care.
• Obtain insurance authorizations and verification of benefits.
• Accurately post charges for exam fees, co-pays, and products sold.
• Assist other team members to reach goals.
• Document optometry exams and procedures as performed by the doctor.
• List diagnoses and symptoms and follow-up instructions.

Skills

Customer service

Verbal communication

Written communication

Time management

Multitasking

Organizational skills

Problem solving

Math skills

Team player

Interpersonal skills

Flexibility

Education

High school diploma

Job description

Eye Doctors - Old Saybrook is seeking an Optometric Technician I to support the optometrist and ensure a flawless patient experience. The role involves pre-screening, medical history gathering, and assisting with diagnostic tests, under supervision of the optometrist or location manager.

Responsibilities include patient communication, insurance education, contact lens training, and accurate documentation of exams and procedures, with a focus on timely patient flow and quality care.