Optometric Technician I — Patient Care & Vision Support

Keplr Vision; Old Saybrook, Northern (CT, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Eye Doctors in Old Saybrook, CT is seeking an Optometric Technician I to support the optometrist and deliver a flawless patient experience. You will help with pre-screening, medical history collection, and documenting exams while maintaining top-level customer service.

The role requires clear communication, multitasking, and accuracy in billing and scheduling. Previous EMR experience is a plus, and in return you’ll join a caring team committed to eye care and professional growth.

Qualifications

• Excellent customer service and presentation are essential.
• Clear verbal and written communication are required.
• Ability to multitask and manage time effectively.
• Strong organizational skills with attention to detail.
• Good problem-solving abilities and numeric proficiency.
• Team player with good interpersonal and listening skills.
• Willingness to adapt to schedule changes on short notice.
• Previous EMR experience is a plus.

Responsibilities

• Pre-screen patients before they see the optometrist and assist with diagnostic tests.
• Gather patient medical history and coordinate with doctors and staff.
• Educate patients on vision benefits and insurance coverage.
• Post charges for exams, co-pays, and products sold.
• Schedule appointments and manage patient flow throughout the day.
• Accurately document exams and follow doctor instructions.

Skills

Customer service

Communication

Time management

Organization

Problem-solving

Math skills

Interpersonal skills

Flexibility

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Job description

Eye Doctors in Old Saybrook, CT is seeking an Optometric Technician I to support the optometrist and deliver a flawless patient experience. You will help with pre-screening, medical history collection, and documenting exams while maintaining top-level customer service.

The role requires clear communication, multitasking, and accuracy in billing and scheduling. Previous EMR experience is a plus, and in return you’ll join a caring team committed to eye care and professional growth.