Optometric Technician: Fast-Paced Eye Exams & Patient Care

Warby Parker; Lynnfield (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

EAP

Job summary

Warby Parker is seeking an Optometric Technician to work with our in-store Doctors of Optometry, ensuring a streamlined eye exam flow and high-quality patient care. You will gather critical clinical data, support eye exams, and assist with patient training on contact lens insertion and removal.

In this role you’ll also help maintain accurate records, assist with reports, and ensure compliance with privacy policies.

Qualifications

• Experience supporting doctors in a medical setting.
• Familiarity with ophthalmic equipment and patient data collection.
• CPOT certification or Optometric Technician training preferred.

Responsibilities

• Act as liaison between doctor and patient to build rapport during eye exams.
• Perform preliminary clinical data collection (autorefraction, visual acuity, eye pressure, etc.).
• Support in-person and video-assisted eye exams as available.
• Train patients on contact lens insertion/removal and coach teammates as directed.
• Assist with appointment confirmations, outreach, and follow-up for smooth patient flow.
• Maintain accurate data records and assist with report preparation for medical professionals.
• Ensure HIPAA compliance and privacy of patient information.
• Keep exam rooms organized, stocked, and calibrated; support retail team as needed.

Skills

Patient care

Communication

Team collaboration

Multitasking

Tech-savvy

Education

CPOT certification

Tools

EMR systems

Retinal cameras

G Suite

Job description

Warby Parker is seeking an Optometric Technician to work with our in-store Doctors of Optometry, ensuring a streamlined eye exam flow and high-quality patient care. You will gather critical clinical data, support eye exams, and assist with patient training on contact lens insertion and removal.

In this role you’ll also help maintain accurate records, assist with reports, and ensure compliance with privacy policies.