Optometric Technician: Elevate the Patient Eye Care Experience

Luxottica; Monroeville (Allegheny County); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking an Optometric Technician to deliver the LensCrafters Experience by ensuring the highest quality optometric care and flawless patient interactions during and after the exam process. You will link the doctor and retail functions, greet patients, and support the exam flow with accuracy and care.

The role requires a friendly communicator with strong customer service skills, ability to handle multiple tasks under time pressure, and familiarity with HIPAA practices.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (1+ year).
• Strong communicator and listener.
• Problem solving ability.
• Strong interpersonal skills.

Responsibilities

• Perform pre-examination tasks and assist optometrist during eye exams.
• Review prescriptions and patient information with accuracy.
• Maintain patient records in HIPAA-compliant manner.
• Support retail when needed and assist in exam flow.

Skills

Customer service

Active listening

Problem solving

Teamwork

Multitasking

Autonomy

Education

High School diploma

Tools

CIAO system

Job description

LensCrafters is seeking an Optometric Technician to deliver the LensCrafters Experience by ensuring the highest quality optometric care and flawless patient interactions during and after the exam process. You will link the doctor and retail functions, greet patients, and support the exam flow with accuracy and care.

The role requires a friendly communicator with strong customer service skills, ability to handle multiple tasks under time pressure, and familiarity with HIPAA practices.